TERMS OF USE

1. Purpose of This Website

JacquelynClayborn.com provides information about Jacquelyn Clayborn, Jacquelyn Clayborn LLC, executive strategy and advisory services, speaking opportunities, strategic projects, thought leadership, resources, assessments, related business activities, and organizations within Jacquelyn's broader business and leadership ecosystem.

Website content is provided for general informational, educational, and business-development purposes.

2. No Professional Relationship Created by Website Use

Visiting this website, submitting a form, completing an assessment, downloading a resource, subscribing to communications, or communicating with us does not by itself create an advisory, consulting, fiduciary, attorney-client, accountant-client, financial-advisory, or other professional relationship.

A formal client relationship is created only when the parties enter into an applicable agreement or otherwise expressly agree to an engagement.

3. Executive Strategy and Advisory Services

Information describing strategy sessions, intensives, advisory services, strategic projects, speaking engagements, or other services is intended to explain potential engagement opportunities.

The specific scope, deliverables, responsibilities, schedule, fees, payment terms, confidentiality obligations, intellectual-property rights, cancellation terms, and other conditions applicable to an engagement may be established through a separate proposal, engagement letter, statement of work, service agreement, or other written agreement.

If a separate written agreement conflicts with these Terms regarding a specific engagement, the applicable written agreement will control for that engagement.

4. No Guarantee of Results

Business strategy and organizational performance depend on numerous circumstances outside our control.

We do not guarantee any particular financial result, revenue increase, business outcome, contract award, investment, funding, partnership, customer acquisition, cost savings, operational improvement, or other result from using this website, attending a strategy session, using a resource, or engaging our services.

Examples, frameworks, strategies, perspectives, or other content are not promises or guarantees of future performance.

You remain responsible for your own business decisions and implementation.

5. Not Legal, Tax, Accounting, Investment, or Financial Advice

Unless expressly stated otherwise in a separate written agreement, content provided through this website or our general resources is not intended to constitute legal, tax, accounting, investment, securities, or regulated financial advice.

You should consult appropriately qualified professionals regarding matters requiring specialized professional advice.

6. Payments and Purchases

Certain services, sessions, resources, events, or other offerings may require payment.

Prices and payment requirements will be disclosed before purchase.

By submitting payment, you represent that you are authorized to use the selected payment method and agree to pay the applicable charges.

Payments may be processed through third-party payment providers. Their terms and privacy practices may also apply to the transaction.

7. Scheduling, Rescheduling, Cancellations, and Refunds

Specific scheduling, rescheduling, cancellation, no-show, and refund terms may vary by service and will be disclosed during booking, checkout, or in the applicable engagement agreement.

Where service-specific terms are presented at the time of purchase or contained in a separate written agreement, those terms will govern.

We reserve the right to reschedule or cancel an engagement when reasonably necessary. If we cancel a prepaid service and cannot provide a reasonable alternative, the applicable payment will be handled according to the terms governing that purchase.

Important: A specific cancellation/refund policy should be displayed before someone pays for a strategy session or intensive. These Terms are not intended to hide material purchase conditions.

8. Assessments and Resources

The website may provide assessments, questionnaires, frameworks, reports, articles, guides, playbooks, checklists, templates, or other resources.

These materials are provided for informational and educational purposes and are intended to support strategic thinking and decision-making.

Assessment results and automated recommendations should not be interpreted as a comprehensive evaluation of an organization or as a substitute for individualized professional judgment.

9. Intellectual Property

Unless otherwise indicated, the website and its original content, including text, frameworks, methodologies, assessments, graphics, designs, branding, videos, presentations, reports, downloadable materials, and other intellectual property, are owned by or licensed to Jacquelyn Clayborn LLC and are protected by applicable intellectual-property laws.

This includes original Jacquelyn Clayborn frameworks, methodologies, strategic concepts, and branded materials presented through the website.

You may access website content for your own lawful personal or internal business use.

Unless we provide written permission, you may not:

• Copy or substantially reproduce our proprietary materials
• Republish our content as your own
• Sell or commercially distribute our materials
• Modify and resell our resources
• Remove copyright, trademark, attribution, or proprietary notices
• Use our frameworks or assessments to provide competing commercial services
• Upload paid or proprietary materials to public repositories
• Represent our intellectual property as your own
• Use our content to train, develop, or improve an artificial intelligence model or competing commercial product without authorization

Nothing in these Terms transfers ownership of our intellectual property to you.

10. Limited Sharing of Public Content

You may share links to publicly available articles, podcast content, social media content, or website pages for lawful noncommercial purposes, provided that you do not misrepresent the content, remove attribution, or imply an endorsement or relationship that does not exist.

If you wish to reproduce substantial portions of our content, use our proprietary frameworks, or incorporate our materials into commercial training, consulting, publications, technology, or other products, please contact us for permission.

11. User Submissions

You may voluntarily provide information, questions, documents, comments, feedback, business information, or other materials through forms or communications.

You represent that you have the right to provide materials you submit and that doing so does not violate applicable law or another person's rights.

You retain ownership of materials you submit.

You grant us permission to use submitted materials as reasonably necessary to respond to your request, evaluate an engagement, provide requested services, administer our relationship, and operate our business.

Submitting confidential information through a general website form does not create a confidentiality obligation beyond obligations imposed by applicable law, our Privacy Policy, or a separate written agreement.

Do not submit trade secrets, legally privileged information, highly sensitive personal information, regulated data, passwords, or other information requiring heightened protection through general website forms unless specifically requested through an appropriate method.

12. AI and Technology-Assisted Features

Certain website features, assessments, workflows, or services may use technology or artificial intelligence to organize information, generate summaries, assist with analysis, support preparation, or improve service delivery.

AI-generated or technology-assisted output may contain errors, omissions, or incomplete information and should not be treated as infallible.

Material strategic decisions should be evaluated using appropriate human judgment and relevant professional advice.

Our use of personal information in connection with technology and AI-assisted tools is addressed in our Privacy Policy.

13. Email and Text Communications

If you choose to subscribe to marketing communications, you may receive emails or, where separately authorized, text messages from us.

You may unsubscribe from marketing emails using the unsubscribe mechanism provided in those communications.

Where marketing SMS is offered, consent to receive marketing text messages is not a condition of purchasing goods or services. Message and data rates may apply, and message frequency may vary.

Instructions for opting out of text messages will be provided with applicable communications.

Service-related, transactional, or administrative communications may be treated differently from promotional marketing communications as permitted by applicable law.

14. Third-Party Websites and Services

This website may contain links to third-party websites or services, including social media platforms, podcast platforms, scheduling providers, payment processors, analytics providers, business platforms, or websites belonging to organizations within Jacquelyn's professional ecosystem.

We do not control and are not responsible for the content, security, availability, privacy practices, products, services, or policies of independent third parties.

A link to a third-party website does not necessarily constitute endorsement.

15. Say Less Unscripted and Other Organizations

The website may reference or link to organizations associated with Jacquelyn Clayborn, including ONC National, Say Less Unscripted, and Say Less Do More Foundation.

Unless expressly stated otherwise, each organization is a separate business or organizational entity and may maintain its own terms, privacy practices, services, obligations, and contractual relationships.

Content appearing on JacquelynClayborn.com does not automatically create an obligation, guarantee, or contractual commitment on behalf of another organization.

16. Speaking, Media, and Partnership Inquiries

Submitting a speaking, media, partnership, sponsorship, collaboration, or other opportunity through the website does not guarantee acceptance or create a binding agreement.

Any confirmed engagement may be subject to a separate written agreement addressing scope, compensation, travel, recording rights, intellectual property, publicity, cancellation, and other applicable terms.

17. Acceptable Use

You agree not to use this website to:

• Violate applicable law
• Attempt unauthorized access to systems or accounts
• Introduce malicious software or harmful code
• Interfere with website security or functionality
• Scrape or systematically extract proprietary content without authorization
• Impersonate another person or organization
• Submit fraudulent or misleading information
• Infringe intellectual-property or privacy rights
• Use our proprietary materials to create unauthorized competing commercial products or services
• Engage in conduct that could damage the website, our business, or other users

We may restrict access to the website where reasonably necessary to protect our systems, rights, users, or business.

18. Website Availability and Accuracy

We make reasonable efforts to maintain accurate and useful website information, but we do not warrant that all website content will always be complete, current, accurate, error-free, or continuously available.

We may update, modify, suspend, or discontinue website content, features, services, pricing, or availability at any time, subject to obligations arising from existing agreements or completed transactions.

19. Disclaimer of Warranties

To the fullest extent permitted by applicable law, this website and its general content are provided on an “as is” and “as available” basis.

We disclaim warranties regarding website availability, accuracy, reliability, suitability, security, or fitness for a particular purpose to the extent permitted by law.

Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.

20. Limitation of Liability

To the fullest extent permitted by applicable law, Jacquelyn Clayborn LLC and its officers, employees, contractors, representatives, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to use of this website or reliance on its general content.

Nothing in these Terms is intended to limit liability that cannot legally be limited or excluded.

Specific client engagements may contain separate limitations of liability established in the applicable written agreement.

21. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Jacquelyn Clayborn LLC from claims, losses, liabilities, or reasonable expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another party's rights.

22. Privacy

Your use of the website is also subject to our Privacy Policy, which explains how personal information is collected, used, disclosed, and protected.

23. Changes to These Terms

We may update these Terms periodically to reflect changes in our website, services, business practices, or legal requirements.

When these Terms are updated, we will revise the Last Updated date above.

Changes will apply prospectively unless otherwise required by law or agreed in writing.

24. Governing Law

To the extent permitted by applicable law, these Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

25. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

26. Contact Information

Questions regarding these Terms may be directed to:

Jacquelyn Clayborn LLC

Email: connect@jacquelynclayborn.com